How do I request for a refund? - Help Center - Sedunia

Help Center

How do I request for a refund?

All refund will be processed by Sedunia if the request is submitted 7 days before Mission Day. Refund requested after the cut off date will be directed to mission organizers, complying to the mission organizer's refund policy.

A Mission organizer can make a refund request from Sedunia on behalf of the participant. Kindly email your request to [email protected] with the following details,

  1. Participant's Name
  2. Mission Link
  3. Ticket Price
  4. Participant's Bank Name
  5. Participant's Bank Account Number


Sedunia's Refund Policy

If payment is performed through either of the option, 

Credit Card PaymentParticipant will receive a 100% refund of your transaction.

FPX Channel

(Maybank2u, CIMB Clicks, etc.)

YParticipant will receive the full amount of ticket price.

Payment Processing Fee & Service Fee imposed during ticket purchasing will not be refunded.